Refund policy

Your satisfaction is what matters most to us. If for some reason you are not satisfied with your purchase, unused and unworn items can be returned within 14 days of purchase. 


To process a return, email us at theyumipet@gmail.com

Yumi & Friends is not responsible for the misuse of our products.

Yumi & Friends reserves the right to reject items that do not comply with our return policy and are used or worn out. If customers wish to return, they are responsible for sending back to our address

* Returns accepted for 14 days

* Customer provides return shipping

Shipping policy

All US orders should arrive within 3-7 days after shipping date. You will receive all relevant information once we have shipped your purchase.

Please allow up to 5 business days for your order to be dispatched.International Orders: we do not take responsibility for customs fees. 

We have no control over transit times and what happens during transit. Once packages are given to the mail carrier. If your package is delayed, lost or arrive damaged, a claim will need to be filed with the shipping carrier.